Online Health Centre

Chat with a Veterinarian now via Video, Phone, or Message

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"Now Offering Veterinary Care from the Comfort of Your Own Home"

We Offer Telehealth

Our mission at Niagara Falls Animal Medical Centre is to understand your pet needs and provide accurate guidance and advice. We can help you with numerous concerns, from puppy and kitten advice to behavioural and dietary consults to end of life discussions. We can also assist with determining the urgency of a situation and deciding whether your pet requires immediate care or whether you can wait to see your regular veterinarian or alternatively provide some management at home.

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"Meet with a Veterinarian via Message, Phone, or Video"

Book a Consultation

Book a one-one-session via video, phone, and message with a Veterinarian to handle your needs

$25/ message

Chat with a Veterinarian via message

  • Have an in-depth conversation with a Veterinarian via the messaging system within our platform
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • *Please note that we cannot
$65/ 20 minutes

Call with a Veterinarian via phone

  • 20 minute phone conversation with a Veterinarian. We call the number you provide!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: PC, Tablet, Phone using Chrome or Firefox. For Apple devices, you must have IOS10+
$65/ 20 minutes

Video Call with a Veterinarian (Virgil Animal Hospital Only) via video

  • 20 minute video conversation with a Veterinarian. The video consultation is done within our platform, no downloads needed! Please note video consultations are only available for Virgil Animal Hospital clients at this time.
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: PC, Tablet, Phone using Chrome or Firefox. For Apple devices, you must have IOS10+
$95/ 30 minutes

Combination Video Consultation with In-Clinic Pet Exam (Virgil Animal Hospital Only) via video

  • This consultation is available for situations where your concern can not be managed over telehealth alone. Please call reception to discuss prior to scheduling this service - we will also help you to choose an appropriate time. Please note video consultations are only available for Virgil Animal Hospital clients at this time.
  • 30 minute video conversation with a Veterinarian followed by an in-clinic physical exam of your pet. The video consultation is done within our platform, no downloads needed!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: PC, Tablet, Phone using Chrome or Firefox. For Apple devices, you must have IOS10+
$95/ 30 minutes

Combination Phone Consultation with In-Clinic Pet Exam via onsite

  • This consultation is available for situations where your concern can not be managed over telehealth alone. Please call reception to discuss prior to scheduling this service - we will also help you to choose an appropriate time.
  • 30 minute phone conversation with a Veterinarian followed by an in-clinic physical exam of your pet. The video consultation is done within our platform, no downloads needed!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: PC, Tablet, Phone using Chrome or Firefox. For Apple devices, you must have IOS10+

About Niagara Falls Animal Medical Centre

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Our veterinarians are dedicated to meeting your animal’s needs through preventive care, regular examinations, vaccinations, and other medical services. At our veterinary hospital, our philosophy revolves around improving and maintaining the health of your pet, while offering convenient and friendly service to you. We are pet owners and animal lovers, so you can count on us to treat your pets as if they were our own. When it comes to getting medical care for your furry loved ones, look no further than Niagara Falls Animal Medical Centre.

How Our Platform Works

It's extremely easy to use our consulting platform. Follow the simple steps below!

Sign-Up

Get started with our platform by clicking the ‘Register’ button in the top right corner. There is no fee to sign-up!

Schedule Appointment

Once in the application, select your preferred communication channel (video, phone, or message) and select an available time slot. For messages, a time slot is not needed and our experts typically respond in 24 hours.

Communicate with your Expert

Our unique communication system provides a high quality video chat with an expert within the browser on your phone or desktop, no app install required! If you don`t have a camera, our experts will call you on the phone!

If we need to see your pet for any in-clinic physical exam and testing, you will be charged for our typical consult + exam fee ($95) minus what you have already paid.

Consultation Summary

Our experts provide a written summary of your consultation that`s available for you viewing at any time.

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